I believe I mentioned purchasing a car a few months ago on my blog. Well the day we picked it up from the dealership, June 21st, one of the key fob parts of the integrated key fobs (totally off topic, every time I write out or hear the word fob, it makes me laugh, I don’t know why…) did not work at all. Within a few days the second one stopped working.
Since then I have been in contact with the dealership every few days at first then pretty much weekly from then on, trying to get them to fix the issue. Which is that I need two new key fobs. At $150.00 for each fob, which is essentially in this case the top part of the key and has the lock, unlock button and trunk release buttons and another $100.00 to program them I could not justify paying that myself within a few days of buying the car, especially since one of the key fobs did not work the day I picked the car up and they promised me they would deal with it.
It has been quite a battle since then. Including getting the Better Business Bureau involved and contacting a lawyer’s office for advice. Yesterday they finally called me back within an hour of the BBB contacting them with my complaint, with a “solution”. This was to install an after market remote lock system in my car and providing me with 2 additional key fobs to remotely lock and unlock the car. Now they mentioned this to me once before in all the calling back and forth and I told them no then, on advise from the Ford dealership near by who said it would likely void the extended warranty I purchased on my car when purchasing th