I have put a lot of thought into this question lately. I have to say overall the answer is yes. I love my job. I love what I do. Sometimes I think it is the coolest job in the world. For anyone wondering I work in a call center. But not just any call center. My call center happens to have the project that I work on, which to me has some of the coolest education gadgets in the world.
I know our products in and out. I love the calls and emails. Most of the people who call in are really friendly and most seem to love their jobs as well. Who wouldn’t love teaching our children! Kids bring so much joy to so many people and to support our teachers in what they are doing and provide them with tools that aid in teaching children is fun and demanding.
To me it is satisfying getting off a call with a teacher that is just trying to make everything work and has no idea what she is doing at the beginning of the call and by the end of the call she has the resources she needs to understand the technology she has in her classroom and how it can benefit her. It’s just just about providing technical support but about educating them in what can help them get their students up and interactive.
I have seen first hand how that can be beneficial in a classroom. I have a brother with special needs. I had learning disabilities myself. I know how frustrating it can be if you feel like you are being left out and are not interacting with the other students and teachers in a positive and fun way. So do I love my job? Can call centers sometimes be fun? Hell YES!
PS- If you think you might know who I work for please keep it to yourself…